Please read our FAQ for our most asked questions before sending us a message.

What are the delivery charges for orders from the Online Shop?

We deliver free foe 23 postcode location in London. Some locations are chargeable based on the distance from our base in Kings Cross. We also deliver across the country. Contact Us Today or check our delivery postcode area for more details.

Which payment methods are accepted in the Online Shop?

We accept all major credit card payment including paypal. Our payment method are safe and secure.

How long will delivery take?

Typically we need a week in advance for our logo cupcake bookings and a day for orders from our regular range. However we do pride ourselves in flexibility so if you are working with tighter time frame, simply give us a call. We do same day delivery in a lot of cases.

How secure is shopping in the Online Shop? Is my data protected?

We use one of the world’s most secure merchant to process our transaction. They also protect all payment for up to 180 days.

What exactly happens after ordering?

Once order has been placed via our website, you will receive a confirmation email. Also a representative may call you if there is anything we need to clarify with you.

Do I receive an invoice for my order?

Yes, all orders completed will issue out a receipt and invoice.